Video Copilot Element 3D hiccups

Hi all, I just wanted to pass on my solution to getting Element 3D to work again in After Effects after an Adobe update. A few updates ago, my Element 3D stopped working. AE would freeze and become unusable.

I’m on a Win 10 PC, 64 bit.

What finally worked was deleting the VideoCopilot folder in my C:/ProgramData folder (hidden). It seems that subsequent updates to Element 3D didn’t properly remove old files from thie cache.

I then deleted Element 3D and reinstalled it and it works fine. 🙂

I hope this helps someone.